Zunoa Core · Tele-MSE
Immediate clinical engagement at the front door
Zunoa Core is an EMTALA-compliant Tele-MSE platform designed to eliminate delays in provider evaluation and reduce LWBS.
Zunoa Core is the front-end activation layer of the Zunoa CaaS platform, enabling immediate clinical engagement while initiating downstream capacity optimization across the system.
≤ 2 min to provider
EMTALA
Compliant by design
Part of the Zunoa platform
Core at the front door, Retain during the visit, Recover after departure. One continuous workflow, no patient left behind.
See the full platformThe Clinical Problem
Delay at the front door drives system failure.
Patients arrive ready to be evaluated, but provider availability lags behind demand.
Increased LWBS
Patients leave before being seen.
Delayed care
Median time-to-provider in many EDs.
Patient dissatisfaction
Loyalty erodes with wait time.
Regulatory exposure
CMS quality metrics at risk.
The Solution
A virtual extension of your emergency department.
Zunoa Core embeds a virtual emergency clinician into your triage workflow, enabling real-time Medical Screening Exams (MSEs) immediately upon patient arrival.
What Tele-MSE delivers
- Real-time provider engagement at triage
- Orders initiated within minutes of arrival
- Documentation auto-routed to the EMR
Workflow
Integrated into existing operations.
Tele-MSE drops into your current triage flow without redesign. Patients move from arrival to disposition in a single, continuous pathway.
Step 1
Arrival
Step 2
Triage
Step 3
Tele-MSE
Step 4
Orders Initiated
Step 5
Disposition Pathway
No disruption. No redesign. Immediate activation.
Why it works
Designed for real-world emergency departments.
No additional on-site providers required
Leverages existing nursing and triage infrastructure
Rapid deployment
Scalable across sites
Outcomes
Measured at the front door.
Indicative ranges based on Tele-MSE deployments. Pilots are designed to validate equivalent gains in your operational context.
25%
LWBS reduction
Patients retained who would have left
40%
Door-to-provider
Faster first clinical contact
100%
Triage coverage
Provider available at every arrival
+15%
Patient capture
Recovered visits convert to revenue
Compliance
EMTALA-aligned protocols
Compliance
Built for EMTALA compliance.
Zunoa Core operates under hospital-approved protocols and ensures real-time audio-visual evaluation, identity verification and consent, RN-assisted exam components, and immediate escalation when needed.
Operates under hospital-approved protocols with full audit trail.
Built with operators
Aligned to throughput, not seats.
Business Model
Aligned with your revenue.
Our model is designed to align incentives with measurable outcomes.
Per-MSE pricing
Pay only for completed medical screening exams.
Revenue share
Aligned to throughput and recovered patient revenue.
Hybrid structures
Custom commercial models matched to your operations.
How pilots work
Scope
Operational assessment + protocol alignment
Deploy in weeks
Integrate into existing triage workflow
Measured outcomes
Track LWBS, door-to-provider, capture
You only pay when capacity is unlocked and value is created.